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					Originally Posted by TatumsMom  Personally, I would do everything I could with the car wash people before ever contacting your own insurance.   My husband is an auto adjustor for a large insurance company and the things I have learned over the years have surprised me.   Most insurance companies have the "3 strikes and you're out" policy.   If you call the insurance claims people and tell them about the accident (your fault or not), you have a mark on your policy.   Even if you don't use them to pay for the damage, you still have filed a claim and it will count against you.  Not fair, I know but that's how most of them work.   My husband had the hard task of telling an elderly man that he was being denied coverage and being dropped because he had filed 3 claims and was wanting to file a 4th.   Even though the guy didn't even follow through (and have the company pay) on two of those claims, they were still marked against him.
 I say hound and hound the car wash until you get results.  Only go to your insurance company as a last resort.   Just my opinion, of course!   Good luck!
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  That is also what i was told.... do not contact your ins co if it is not your fault. Thanks for confirming that.  
Yes, today after my bf gets off work, we are heading over there. Wish us luck!  
Thanks! 
ps. my bf took my car to work and there is no food in the house. Im starving!!! LOL!!!!!! i would walk somewhere but its 90 degress outside!!! lol