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Old 07-07-2009, 06:33 PM   #1
inabowbina
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Join Date: Dec 2008
Location: illinois
Posts: 253
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Default Why do these pet stores have such horrible customer service

I am a big consumer and have bought dog clothes from pretty much everywhere. But these places online are just horrible. I have shopped at www.moderntails.com and they have all these rules on returning stuff and will charge you a huge fee if they do let you return something. They have horrible customer service skills. And just a few days ago I bought a few things at funnyfur.com and they sent me a leash that doesnt work right and they are making a big fuss out of it and wont let me exchange it for one that works. they told me its a common problem with the leash but i ordered two and one works just fine. And anyways why are they selling things that have a common problem. ? idk these stores charge so much for their stuff and have bad customer service i don't understand why they are all still in business.

Last edited by inabowbina; 07-07-2009 at 06:38 PM.
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