[JoshieBoy]

Originally Posted by dogbert

I have been licensed since the mid 70's and NEVER have I seen this done to anyone anywhere. This is beyond bad service, it's humiliating service. I have seen another stylist take over to try and make a customer happy when the first one couldn't do anything right so to speak. But I have never seen a customer walked away from then sent to time out while a replacement stylist was found. You have a right to see the salon manager, the stylist has no control over that. Sounds like your stylist had a bad a day or a snobby attitude. Both are bad for business.

What you wrote was exactly how I felt. I had no problem with another stylist finishing the haircut. I did not like how the stylist treated me that day. I felt like I was sent to timeout for telling the stylist I did not want her to cut choppy layers in my hair. When I complained to the salon, they rallied behind the stylist. The Regional Manager wanted another stylist to cut my hair, but I said no after he said do not say anything about the haircut until the stylist finish. I will put this experience behind me after I report it to the state board. The way she treated me that day was too bad to sweep under the rug. Reporting it to the state board will be closer for me even if the state board does nothing about my complaint.