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Originally Posted by tjdmom  I wasn't going to post but thought I would throw in my two cents.
On the one hand, it sounds like the seller has a lot on her mind and maybe that is part of the problem however, i do think that when you run a business, really there is no excuse. I think that with all the promoting of her site the OP has done, if it were me, I'd be so grateful, that I'd go out of my way to keep her happy. You sound like you've been a great customer and I've seen some of your threads raving about her so I'm really surprised she treated you this way. Maybe when she has a chance to think about things she will realize her mistake and apologize and if not, well it's her loss, not yours! |
I agree - I don't know either of you but in my own experience - when I was having a hard time emotionally after the death of my husband - I refunded people's money .....I hated to do that but knew I wasn't up to it and felt really bad turning away people but - I KNEW I wasn't up to concentrating or providing quality - my heart was broken & still is
I still owe someone and am trying to reach her but if I had someone that wasn't happy with their cards or labels I did for them - and they let me know - I'm just paypal back what they paid ....or make new ones at my cost and would never speak to anyone like she spoke to you. Especially after all you did for her
I'm sorry about her loss.....that's really sad