I too, appreciate the OP posting an honest review. I think she felt extra responsible to alert potential customers because she had done so much to promote the business. Her reputation was alined with this vendor. We need to quit trying to beat up every customer that has to write a bad review or we will stop getting honest input. A review forum is worthless if people are afraid to post the truth for fear they will be attacked.
I don't expect every vendor to have a perfect record. There are going to be products that do not meet expectations occasionally. It is more how they deal with the situation once it occurs that tells me if I want to do business with them. I can tell you absolutely, I would not do business with this vendor. Not only did her merchandise fail to hold up for even one wear, she did not stand behind her product, tried to blame the problem on the customer without even finding out if she had washed the item, and treated the customer rudely, severing a business relationship abruptly. If there is more to the story, then she should post her own defense.
I understand all too well, the strain grief puts on a person, but it is still never an excuse to treat others wrong. |