Adrianna, I'm sure you are a very nice person. My point was that by accepting either credit cards or paypal you would have avoided this situation entirely. (Both by being capable of giving an instant refund and by not selling an item to two people, which is essentially what happened.) By accepting only money orders you have invited this type of thing to happen. Tina is upset that her money is gone and she is just trying whatever she can to get it back. If I needed my customer's information I would
look it up... not wait for her to send me another message, wasting time... this entire situation is crazy that it has gotten to this point. Everyone was attacking the OP and I saw it differently, and so I said so.
I didn't say that you did not have a legitimate business. I asked how someone was supposed to know if you did with the information that you have (and have not) presented. I asked what is supposed to happen when a money order gets lost in the mail? I don't see how that is "attacking" you. I was just pointing out that it didn't make sense.
You just struck a nerve with your impossibly low pricing. Impossible because no one with any sort of overhead costs could possibly sustain such pricing. It's unfair to established businesses, because customers begin to feel like businesses who are charging a fair retail markup are overcharging. For example, people on YT often talk about going to their local boutiques to "try out" strollers, car seats, clothes, etc and then they go home and buy them on ebay for the same price the store paid for those items! (Is the store supposed to sell those items at their cost? Did you know that "standard" markup is 2 to 3 times the cost of the product? Small businesses selling at 50% off are typically losing money.) Meanwhile, the store has to pay employees and bills and rent so they can act like a library. Lots of sellers come on here and clearance out their old stock, and that's one thing, but when you were soliciting new orders - that got to me. So while you didn't do anything TO me, that is what you did that made me want to respond to this thread. If your customer service is as fantastic as everyone says it is, then your items should be worth a fair price, right? You should try that and you will get a lot more respect from your fellow YT sellers.
YT members really do seem to like you and defend you, so I think you should get your website finished right away and everyone can put this whole mess behind them. If you would like help or advice, since I've already gone through this process, I would be happy to help you.
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Originally Posted by annamalyssa  I am a TAX PAYER like everyone else and file as a BUSINESS.. I never said I didn't keep records of my sales.. I just don't keep address information on hand. I work in EXCEL and QUICKBOOKS and have a Sellers Permit and My Website is in the process of being built, but those things take time. My Suppliers know about my site being in the works and they know most of my items are sold in a boutique locally and trade shows and other things like the K-9 relay for life I have a booth saved for.
I am sorry, but can you please explain what I've done wrong for you to attack me? I have always been polite to you when in threads and I am just not understanding at all. My business is my livelyhood and I would NEVER talk down on someone as you have me without knowing me, my family or my character. I am very saddened that you would do such a thing without knowing or ever working with me
Adrianna |