Just to clarify.. I
offered the refund and had to wait for her to send me her mailing address in that message above, which was not sent until about a week after I offered the refund.
The address and deadline message was sent only 7 days ago. I don't want anyone thinking that message was sent weeks ago or anything because it wasn't.
This will be my last post on this thread as I have done nothing wrong and I feel no need to continue to justify what is a simple misunderstanding with a customer that is unwilling to reason with me.
Please Pm me with any questions you may have I will be glad to answer them promptly as usual.
Quote:
Originally Posted by kalina82  Ditto!
I would have just sent the refund when the issue first arisen. then all of this could have been avoided. No one but you two know what happened, what was said, and the time frame of it all. You seem to have a lot of happy customers so just put this discrepancy to rest and move on to better business.  |