I haven't known Des for that long, but I have certainly ordered lots of stuff from her. she is always so sweet and above and beyond fair and honest. whenever I see some random doggie stuff that I have my eyes on, I always let her know and she tries her best to custom make the things I like if at all possible. and whenever she combines shipping on my orders, she would refund shipping costs! and her products, from quality to attention to detail, I was truly amazed. she has been nothing but WONDERFUL, Im so glad that I found her for my girls! but I don't expect her to be perfect, she is human just like the rest of us.
all these being said, Im still glad there is a section for reviews. I have orded from vendors that are not as wonderful. I've ordered a couple outfits for my girls at the beginning of Feb. (lead time 10 days stated on her site), and she made a mistake with the nightie which ended up being disproportioned, so I sent it back to her about a month and a half ago, and until today, I still don't have it and its too warm in FL to wear it now. on top of that, the seller has never attempted to voluntarily contact me unless I tried to contact her, my patience is running out and Im very close to post a negative review on her!!!
__________________ Mommy  my princesses Shorty  & Dolly  |