In defense to my fellow cashiers at Walmart, please be aware that it is NOT the cashier that is double or triple charging you on purpose ! There is a 'beep' sound as the product passes the scanner (as in ALL stores that have scanners) and we all listen to it! Occasionally something goes by and it catches it twice, (freak accident, I'm sure)...We certainly don't want this to happen to anyone, not only will a customer complain and we will get coached (it happens to be humiliatly to get yelled at for something that is an accident or registers fault), but our managers check out registers everyday for faults, which is reported to an outside company for repair...My friend who worked at customer service had hypodermic needles thrown at her because she told the customer that he could not return them because they were open ! Sometimes people return things that don't have the product inside but have rocks in place of the product....Have you ever double checked a hospital bill WOW ...Talk about overpaying or padding the bill ...Or at a restuarant, when the waiter pads the bill? And as far a scales wrong? , please, don't you think Weights and Measures comes in frequently to check these scales for accuracy? Sure scales can be off, everywhere, don't just target Walmart, we are all still human...Sad when people trash others , we are all NOT PERFECT...This is the first time I have ever been a cashier , anywhere and I have to say that we are kind-hearted people who work very very hard...My customers come into the store looking for me ( and others) because we care about them and we want to make sure they leave the store with a good attitude ...It doesn't matter what store you go to or what professional building you enter, it's the people that you deal with that matter! And there are good and bad attitudes everywhere! |