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Originally Posted by lkyorkies  I know this is not a funny situation but, I had to laugh when I read your post. It reminds me of me.
So far I have been in court twice over my oldest baby. The first time, I had to fight the breeder for his papers.
The second time, the grommer cut him on his belly. He didn't act right when I picked him up. When I took him outside to get him the car, I thought maybe he just needs to use the bathroom. When I put him down he screamed like I hurt him. When I looked he had a very large cut. I was PISSED! I went right back in and asked her what she had done and she tried to say she didn't know what I was talking about...Yeah right!
I grabbed her by the hair and stuck her noise right to his belly and said "now do you know?" I told her she was paying his vet bills and giving me my money back for the grooming.
I left and went straight to the vet. She sued me for the grooming bill...lol When I told the judge what happened and showed him the pictures and vet bill, he kind of laughed and said I got lucky she didn't have me arrested. But, she did not get the money and ended up paying the vet bill.
the Judge was probably right but, I was so upset that anyone would hurt my baby. But, I think I was madder because she didn't tell me. Max could have gotten very sick! |
Im glad that im not only one that will go bonkers for my furbaby. I have 3 kids and Paris makes 4 and will go to bat for any and all of them. Rightfully what the groomer should have done is inform you and not charge you, then give you some complimentary groomings at least. This way she could have shown herself to be a true professional. I did have a groomer once cut my babys foot and she told me as soon as i walked in the door, and refused to take payment and insisted i have the vet look at it at her expense to make sure it was ok. Now thats good customer service. Many groomers get tons of business by word of mouth, so give bad service and that can spread like wildfire. Too bad this groomer didnt think that way. Its common sense to me.