[Yorkie01]

Originally Posted by chestermama

That makes me so mad, Im so sorry for you for your loss this is the unimaginable, I too would make tham pay. I take my dog to petsmart all the time, it makes me nervous

Not all PetSmarts or Petco's are like this. Although it is scary to hear stories like this there are a lot of good groomers at these places. I have a lot of friends that have won awards from grooming shows and they come from these places. Let you put it to you this way, there are people that where meant to be groomers and then there are people that where not meant to be groomers and I am guessing that the ones in the horrore story's are the ones that probably should not be groomers.
Just becareful when you go to these places. Ask how only they have been grooming or the grooming manager. If they have only been a groomer for a few months then I would not leave my dog with them. Go for the one that has had more years behind them.