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Originally Posted by altigger74  I've gone through a paypal disbute before. It was actually easy for me. I would message ebay first and let them know about the product. Go to your paypal and file a dispute. Paypal acts as a go between for you and the seller. But def message ebay so that they become aware of the type of things that the seller is selling. When you do a dispute through paypal it is a series of emails and such but paypal and ebay both will take you through it step by step.
I had won an item and paid for it and then waited for weeks to get it and never did so I emailed ebay and paypal and after I did that I received the box within a week. |
A Paypal dispute is the way to go if you didn't receive an item, but in this case I think you should start with an Ebay dispute. One of the reasons stated for Ebay dispute resolution is "item not as described", although the example they used is a used item being described as new.
If the seller values her rating and reputation, she may work something out with you.