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Originally Posted by shellnbeth  This store should be put out of business. The one year guarantee they advertise is absurd. I traveled all the way to NYC to pick up a puppy that I thought would be the same one that Puppy Petite emailed me a picture of. It wasn't, however I purchased him anyway. Before traveling to NYC, the owner emailed me and told me the prices for their "teacup yorkies" were between $500-$1500; however, they were realistically between $1000-$2500. I purchased my baby for $1600...only for him to die 2 weeks later due to congenital problems.
When my puppy initially got sick I took him to the vet and was told he'd have to be hospitalized. I immediately called Puppy Petite to see how they wanted to handle paying for his hospital bill because in their "guarantee" they state that they'll cover all medical expenses if it's due to congenital disorder. Puppy Petite told me that they would not reimburse me unless I took the puppy to one of their vets in NYC. Can you believe they wanted me to bring my puppy 400+ miles to NYC in order for them to cover the vet expenses? My vet estimated the costs to be $2000+ dollars and there was no guarantee that my puppy would survive. Due to the high costs, I chose to have my puppy stabilized and transported to NYC with an IV to Puppy Petite’s vet so they could cover the costs. My puppy eventually died due to a congenital disorder and Puppy Petite refused to give me a new puppy or a full refund for the purchase price. I'm still trying to battle with them to receive a refund.
Please do not purchase from this pet store, they have negative ratings from Consumer Reports and have changed their business name a couple of times to stay in business. They are also known as Puppy Boutique.
Here is a link to consumer reports about Puppy Boutique, AKA Puppy Petite: Consumer complaints about The Puppy Boutique, Brooklyn, NY |
The same thing happened to my best friend and she took them to small claims court and won!!! It had nothing to do with the money but the principal- this store is disgusting. Not only did she buy a sick puppy but that puppy got her other yorkie sick!!!! I'm so sorry for your loss- hopefully someone will learn from your awful experience.