I never had a bad experience at PetSmart . I am sorry your dog's haircut did not come out right. He still looks cute. I had a bad experience with Petco. My Shih Tzu came home afraid of a hair comb. I think my dog was hit with a hair comb, because she was never afraid of a hair comb before I took her to get groom. She not afraid of hair combs anymore. From listening to your stories, I decided to groom my dogs at home. I am trying to grow my Shih Tzu and Yorkie's hair to the floor, and I do not want someone messing up their hair. I think the groomer and client should sign a contract on how to groom the dog so these types of incidents do not happen. |