I am really disappointed with what I saw. I have seen the groomer with the dogs and they all seem to love her.It really bothered me to see this poor little black pek. back up and cower.The groomer has always talked to the dogs and they usually behave quite well. I have called a few places this afternoon. I am going to find a new groomer.Its to bad my babies have always done well with her, but they havent had to deal with this new assistant. TG