Quote:
Originally Posted by cesar49  i think the reason she charged double was because it took 2 hours with owner in the room and only one hour when the owner wasnt visible.. that makes sense.. i just want to watch.. covertly..  |
Yes, I can understand that (for regular customers)
However, I still dont agree when it comes to a new customer. The first impression is very important...and if Im a new client who wants to ensure my dog is being handled and cut to my liking... I feel that a good groomer should be more than willing to accomodate me... Regardless if it might take them a little longer than normal... they'll be gaining a good relationship w/ a new client, which is important