Oh that happened with our cat too. She is in the garage much more than she used to be. We worked and worked on the spot and finally had to pull up the back of the carpet and use the Bissell on the back side as well. WE had to replace the carpet padding, and then we had to spray varnish on the hardwood where the spot was she was peeing. It finally worked, and for some reason has quit doing it in the house thank goodness. Cat urine is soooo much worse than dog......ugggg!! I couldnt live without my carpet cleaner!!