Yes this is all correct. I worked in retail and have seen my cases of law suits and people falling to bad merchandise..
you need all this info. And if more the better,
Store #
Names of employees
Time you were there
Pictures of your puppies, before and after.
Go again and ask them for a print out of the instructions
If any witnesses.
Ask to speak to STORE MANAGER.. not who ever is in charge at the time and specially not the same A$$hole that came when you asked for a manager.
Ask the STORE MANAGER for their DISTRIC MANAGER'S name and #'s. THEY HAVE TO GIVE IT TO YOU!!!!
After you contacted DISTRICT MANAGER, ask him for REGIONAL MANAGER or if he can give you # or email or office # of TOP DOG!!!!
Thats how it works, in chains.!!!
I worked for officemax, and complaints went like that. from store manager, to district, to regional, to ceo, to whole company. to even writting a letter to local newspaper to print out!!!!
talk to lawyer about this. Most of them will see your case for free and will tell you what they can do. |