WOW - I'm so sorry ! The best advise is to write letters and don't give up in complaining - they NEED to train these people better - they get PAID to do a job and to me if they can't they need a new line of work and let someone qualified step in and take their place.
This sounds like an epidemic - I just read about the SAME thing happening ona site...and the other person actually went back and met with managers PLUS... took her yorkies to her vet AND took pictures -
Grooming a yorkie is NOT HARD ! What on earth is wrong with these groomers - or should I say CLERKS WITH CLIPPERS ? they're NOT groomers if they cut like that.
this happens way too often...If it was a person they would never shave our heads - why shave a yorkie unless absolutely necessary and then ONLY with our permission ?
I know it will grow back but in the meantime - you have every right to be upset. I would file a complain with the BBB and start there. |