you could try contacting the main petco people...like up at the corporate office and strongly voice your concerns and let them know that something has got to be done or you will make sure to spread word to everyone you know and beyond to NOT ever go back to petco for anything and to spread word to their friends as well. Be sure you tell them the exact store so they can look into it or whatever they do. I am in a similar postition with walmart photo center...they screwed my pictures up and claim there is nothing they can do and tried to blame it on ME!!!! I talked to the manager but he didnt really care either so I told them all that I would be going above their heads and I would not rest until I had their jobs. Lol. They kinda panicked a little then and tried to talk to me but I just walked away telling them its too late. I hate when people dont do their job right and then when confronted that they are wrong, try to make it seem like you are an idiot and dont know what your talking about. GRRR! Lol. Good luck with this!! Let us know how it goes!! |