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If they offered to pay right off the bat- I'd say, well, hummmm what that's all about???
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Because they always offer to pay the bill. I had knicked a dogs pad accidently (not a yorkie) because the dog was bouncing like crazy on the table because the owners child was running back and forth on the bench in front of the window and the child was banging on the glass. So there for the dog was VERY nuts too. Even though it was the owners fault this had happened petsmart will still foot the bill.
Poor baby I hope she feels better