I don't really know about the second question except that there are products for detangling that I would try first.
As far as the doctor not talking to you, that can be normal. Ellie's vet talked to me after Ellie was spayed because she had to give me test results. I wouldn't be happy but I think it's normal.
__________________ Crystal  , Ellie May (RIP)  , Rylee Finnegan  , and Gracie Boo🐶 |