My last one was shipped, and came in perfect condition..They had one lay over, but the breeder(out of MI) had the little water thing stuck on the side for them to suck water out if they needed it, and had the crate fixed up really nice for them..If I ever get another one, I will most likely go through the same breeder again...She's got 2 litters due anytime now on one, and the other in about a week, but, I don't think hubby is going to let me get a 5th inside dog right now..