That was rude. If she went as far as to explain what she meant by the statement ("she needs a quiet adult home"), why didn't she just say that???? I'm sure she knows that sounds a lot better than "bugged by a puppy". I would hate to think what she's saying to the puppies or these "special needs" dogs since she doesn't take the time to chose her words carefully..
Whether they were going to let you have the dog or not, her responses could have been a little better...the rejection is hard enough alone..they could at least thank you for applying and caring to adopt...geesh