View Single Post
Old 02-19-2008, 09:55 AM   #102
Doodlebug
♥Love My Puppies!♥
Donating Member
 
Join Date: Nov 2005
Location: US
Posts: 5,786
Default

Debbie, thank you SO MUCH for the phone number. I spoke to Jayden for quite awhile. He is SO SORRY and he was SO NICE about it. He seemed so sincere and he is so very excited about his product and wants to make everything right. He said he has some gliches with the online order process and cust svc that he is fixing. He said he was very upset about the bad batterys after he had so much exposure for an excellent product, and he has also won awards etc for the product. He said the problems should all be fixed by next week. He said he is SWAMPED with orders and was not expecting it and everthing was not working as it should have been. He is working on fixing everything.

He is going to make sure my check is mailed out today AND he is sending me a complimentary pedicure tool to show his sincerity. I will let you know when I get it. I feel better about this company now but I asked him to make it easier to contact him directly with problems like mine. I am looking forward to getting my pedicure tool and trying it out. Thanks again Debbie. I was just getting so frustrated with these people.
__________________
RIP My Sweet Darling Angel Daisy 08/09/03 - 10/02/15, RIP My Sweet Baby Boy Teddy Bear 02/01/04 - 02/11/16
Photos HERE
Doodlebug is offline   Reply With Quote
Welcome Guest!
Not Registered?

Join today and remove this ad!