He doesn't have to show proof, because Pay Pal doesn't particularly care. Their policy is that as long as the buyer says it's defective or not as described and as long as the buyer shows proof he's sent the item back to you then the buyer gets their money back. As a buyer and also a seller on Ebay I'm torn over this policy. It's great for the buyer because he/she is always protected but it sucks for an honest seller.
I listed a Playstation for my son, after he upgraded to PlayStation II. The buyer received it, left me positive feedback and then a few days later opened a claim with Pay Pal stating that when she got it, it had a huge crack in it and was not as described. Made me laugh because Pay Pal immediatly put a freeze on my account for the lousy $30 she got it for and that was even after they knew she left positive feedback for me. AND, to boot it was insured and the buyer refused to even file a claim. Her sending it back to me voided out the insurance as well, because the claim needed to be filed at point of reception. Sending it back voided the insurance bought. I explained to pay pal 1. that she left positve feedback so she must have been happy and any cracks were caused after the fact by the buyer and 2. that having the buyer send it back to me would void out the insurance I purchased and that she just needed to file the claim herself. They said too bad, that they are only concerned with the buyer sending it back and the seller giving the money back. Pissed me off since the $$ was my young son's money that he was putting towards a new game for his PS II. Elaine |