So yesterday i called the Banfield and asked to speak to their Cheif of Staff. The reply I got was that they don't have a Cheif of Staff. i said boy, that's funny, it says you have one on the business card i grabed off of your counter. She asked me the name, so i told her. She then said that he was with a patient, so I explained the situation to her. her response was that if the prosuct could be poisonous, then it wouldn't be on the market. I told her that when my dog is given a dose 4 times the amount he is supposed to be given, it then becomes toxic! She proceeded to get an attitude with me and told me that she uses both kinds on her dog and has never had any problems and that my dog couldn't have died from it. I told her that was funny because I was told BY A VET to watch my dog for signs of poisoning. I do believe that if it wasn't toxic to my dog that they would have said that instead of warning me to watch for signs of poising and to bring him in if anything happens.
I left a message with her for the cheif of staff to call me back as soon as possible...and do you think anyone called me back???? NO! Of corse not, because the girl was a complete bitch. I mean seriously telling me that my dog couldn't have been poisoned??? She works at the freakin desk, not in a white coad with an MD degree. GRRR... I'm just to upset! And the fact that no one returned my call pisses me off even more! I'm going to call the corporate office and I'm going to call the location afterwards. And tonight when i get off work I'm picking up the dog and taking him with me to petsmart. These people made such a big mistake and they have to be held accountable for it...and boy will i make them feel like s**t.
Thanks everyone for all of your thoguhts and prayers
