I called the groomer after I vented with this post. I told her how upset I was about the cut. She was defensive at first, she said Lola was squriming while she was cutting her face... then I said I didn't ask for her face to be cut. Then she admitted that she forgot that I had told her and she cut her hair. She offered to drive the mobile van to my house and fix lola's behind and a discount on the next cut. |