I live in Texas and buy my Coat Handler products from the following website:
http://www.progroom.com
Telephone# 9368943292
I have been very pleased with their customer service. They normally send your order out the same day it is received and it is always sent priority mail. One time they sent me the incorrect product so I called them and was told to keep the incorrect product (no charge) and they would send me the correct item---no charge and no shipping fees.
I do suggest that you order a least two 4 oz jar of skin works. I was told at the Coat Handler website to use it three times a day and bathe your baby once a week with 15 to 1 shampoo and conditioner. I even applied conditioner a couple of times a day about one-two after I put on the cream.
I really hope these products work for you. My problems have been completely resolved. Be patience. It will take about 6 weeks to completely clear up the problem, but you will see improvement in about 2 weeks.
jad