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Originally Posted by Luckyone  I actually have a book at work called 'how to deal with difficult people'. We went through Integrity Selling at my work and all the 'prizes' were books like that so I ended up with a couple of different ones. |
Hey, I think I have that book (or read it). I always find that so many of those books are the same and/or plain ol' common sense. It's hard to find a "new" concept that really sparks some new ideas.