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Originally Posted by wengaroni  aw. she's pretty. i work for walgreens and i've got to say, a lot of those "issues" are with the insurance companies and the people behind the counter are just messengers, who follow thier orders. i don't know what exactly happened, but i hope this experience will not deter you away from walgreens in the future.  |
can I ask you a question? Why do you HAVE to follow orders if that is CLEARLY the case that it was a total data entry mistake? (not you specifically) I mean why do they not give the workers the power to change something like that with proper identification? I mean paula had her daughter THERE... couldn't her daughter have showed an ID or something that would PROVE that AVERY was a girl??? I just wonder why the insurance company/pharmacy makes it soooo difficult for EVERYONE involved. I feel bad for pharmacy workers bc they have to deal with irate customers.... and I feel bad for customers who always have to deal with data entry issues. I know mistakes happen, but there should be a way to fix it ON THE SPOT! I mean its common sense that if the order came from an OB GYN then its for a GIRL! NO ob gyn would give a BOY BIRTH CONTROL!! LOL