Hey Misty,
I do have both a computer with Vista and Windows XP, and I tried it on both and neither is working so I definitely don't think it is the Vista that's doing it. However, I did have issues once with a computer with the security settings. If you go to Tools, Internet Options, and then Security tab, and if it is at high that might not let you get to certain sites..it is REALLY particular. Other than that, I guess I'd tell you to just wait it out. My two computers are both still "working" and nothing is happening on the web page so I tend to think it's USAIR's web page. Good luck and hopefully you can get it fixed! If you need any other help, feel free to PM me...Vista isn't too bad, but some parts can be confusing