Koda is a 100% yorkie doll
He's reall cutie pie! It seems today that customer service is a lost art in most stores and your experience is a prime example.
Like someone posted earlier, I'd have asked for the manager in a heartbeat and wouldn't have left until he/she knew EXACTLY how I felt about the poor way I was treated.
Enjoy your precious little baby and don't listen to crap like that anymore!