HM WEll... As an Expierienced watress I know you just have to take the good with the bad and let it roll off you
.
here are some tipa and trick that might help you.
ALWAYS when you forget somethign like that extra coffee or dessert or piece of pie or anything they asjk for... tell them you are waiting for FRESH....LOL I used to say this all the time when I messed up and people loved me for waiting for the FRESH BATCH
. I also have to say I always gave freebies to people. As long as it was somethign i could get myself such as drinks salads , soups deserts, whatever, I would throw it in if the person had a LONG wait for food or service. usually I would start off saying dessert was on the house for all the trouble they went through or having to wait so long. PEOPLE LOVE when they think they get special attention .... it's best to work this angle with customers. Also usually calling a manager would only end up with the same freebies so noting lost except a SCENE!!!!!
As for tips.... if you stay someplace long enough you will find al the $2 add up. I had so many regulars that I KNEW what my tip would be even before they ordered. I LIKED these people because you always had an EASY table that was nice to you. Also remember some people only have but so much money and only can afford to leave you but so much tip!!!!!Now I agree those people that leave the $1 tip for a party of 4 get on your nerves but just smile and be nice and lots of times you will find if they keep coming back the tip grows.
Last but not least.... Evening shift always makes you more money.Morning shift makes you less
the basic differnce is what schedule you can work