Teri - I just got a response as well --
I don't know who you have heard from but most of our shipments go out within 1-3 days depending on if we are away at shows or not. We generally ship by Priority Mail. Our policy on lost and damaged shipments depends on exactly what has happened.
We are selling these products off our website in order to deplete our stock as once it is gone we will not be selling them anymore. We still have a lot of product left and that is why we are still selling the products. We get at least 20 orders per week and have relatively very few problems.
LOL -- just look out for weird unexpected "stuff" from Auntie
