Quote:
Originally Posted by I Love Bailey  I took my new puppy Angel in to get a haircut today. I am planning on getting her spayed in a couple of weeks and wanted a puppy cut for her.
I dropped her off about 11:15 this morning and was told to be back about 2:30. This groomer comes highly recommended. She said on a first appt. she likes to take her time and go at the puppy's pace so they don't have a bad experience.
I got there right at 2:30 and the groomer/owner told me it would be about another 15 min and my dog was the most spoiled dog she has ever worked with. She called her a princess....she said she bit her, scratched her, didn't like her bath and cried the whole time. This sounded really odd to me since Angel hardly ever makes a peep. She is so quiet.
She said I really need to start treating her like a dog so she knows she is one.
I did not know what to say....She went in the back, I thought to get her and I heard a dog crying...my heart dropped..it was Angel...I told the lady at the counter to please go and get my dog we were leaving. I said she has had enough stress for one day. The groomer brought Angel out and told me next time she would have a better haircut. I paid her and left. I came home and rewashed Angel with Katherine V's great shampoo (thank you) and put a tee shirt on her. When I was putting on her t shirt, she cried out..I am wondering if the groomer hurt her leg?
She told me to take her to my vets and have her checked for worms because her breath is so bad. I told her it was because of her baby teeth. I am so upset, I want to cry! I gave Angel some Nutrical because she has been shaking ever since we got home.
Sorry so long, just had to vent! |
Hi. My name is Crystal and I am a Pet Stylist. I'm sorry you had a bad experience but lets all see it from the groomers side for once. First of all... Puppies need to be introduced to professional grooming at 12 weeks old. (Most Yorkie owners do not do this and the trouble start there)Anyway, Their first grooming session should consist of bath, nails, and ears only. In and out quickly. The dog should return in one week to do this again. This should go on for up to 8 weeks (depending on the dog) adding something new to the groom each time, such as the dryers, clippers, etc. Secondly... how do you think the groomer felt???? It's really hard to groom a squiggly spoiled pup that has been neglected of any kind of obedience training... (I'm not saying that's how your baby is) but it is difficult. As the groomer, we have to be the bad guys that have to make you dogs behave for the first time ever all the while carrying the worry of accidentally hurting this baby because it will not be still. This groomer should have never given this dog a full haircut on it's first grooming session... she was wrong, BUT... she does have a point about her being a dog... I know we don't like to think of them that way, but they are dogs. That doesn't mean they deserve anything less than we do.... What it means is... that dogs, just like people, need discipline. It's not easy for a dog to have the weight of the world on his shoulders and by giving him discipline and order we take that weight off. While it is very cute to never say NO to our furkids, it is dangerous and stressful for the dog. We wouldn't let our human toddlers run around doing what ever they want with no rules... WHY??? Because they are not able to make good decissions for themselves and neither can our decissions.
I can't tell you how sick of hearing " That's why I don't take my dogs to the groomers... I groom them myself." Not all groomers are bad... some really love what they do and the dogs they groom. But come on... we are only human and accidents happen, especially when working on animals.
NOw... as for this pay extra at the petsomething store and you can get your dog done in an hour... That's cruel!!! That means instead of letting your dog relax during the groom, he is forced to stand for an hour, be blown with a high velocity dryer in the face no matter how hard he fights or gets stressed. And the groomer is probably so stressed trying to make the hour that the risk of accidents are very great! A dog might have to stay 4 hours in my Salon but ya know what... I know that dogs name, I can play with him, love on him or just let him roam around and check things out.... I can't do that in an hour.
I have a wonderful client that actually found me on this forum..(I won't mention any names) But her experience was very similar to the one of this original poster.... not exact but similar. Her dog had never been to a groomer before me... She was very nervous and her dog was to. I was unable to finish the groom but she returned to me anyway very regularly and now I have a relationship with her dog... She doesn't love being groomed, but she allows me to do it. And the owner knows it is ok and will leave her dog for some hours. She gets to run around the shop and it's not a big deal for her to come anymore.... Had the dogs owner had the attitude that I see a lot on this forum. I would not be lucky enough to know this cute little spoiled princess or her other Yorkie friends that come to see me.. (from this forum as well) So please!!!!!!!!!!! Get of the Groomers Suck kick and give us a break.... Our job is very hard but rewarding and we deserve some credit! Thank you my Yorkie Talk Clients!!!!!!!!!! You know who you are! Sorry this was so long... Any questions are welcomed... I'm a real honest person and won't sugarcoat it for ya!