I mentioned what my hubby said to do......he is a powerseller....and has issues frequently with Paypal and Ebay....feel free to email him at
sales101@aol.com...he will help you try and figure it out......he does get the sellers phone number and calls too sometimes.....also he because he is a power seller has benefits that normal sellers don't, like ability to call a different number for issues and gets a live person......instead of emailing them....
It is worth a try......
Shirley