well, then last night the temperature went down to 28 degrees and hubby wakes me up saying that the heater was making funny noises, sure enough, the heater broke again. The company supposed to have someone on call 24/7. I called at 10 pm, 12 am, 3 am, 6 am and no one picked up the fraking phone until someone called at 8 30 saying apologizing for the inconvenience so they sent the same techinician form the day beofre and he changed the mother board or something like that and charged us 350 bucks more. I told him we have that service where we pay extra s they can come after hours and for servicing our a/c/heater. He said that he was going to send me a bill.... |