[alpayton]

With generic medications, the color of a medication can change from month to month depending on which manufacturer the pharmacy has on hand at the time you get your prescription filled. More times than not, the pharmacy has one primary wholesaler that they order brand and generic medications from and numerous other secondary wholesalers that they'll get cheaper generic medications from. When the pharmacy orders their generic medications from their primary wholesaler, they're sent whatever manufacturer's product the primary wholesaler has in stock at the time the order was placed. The only difference in the different manufacturers are supposed to be the fillers that are used, not the active ingredients, so the pharmacy was correct in that it should have worked the same as the other manufacturer's product. However, some fillers do not work the same for every person. If you find that a particular manufacturer's product seems to work best for you, request that the pharmacy always dispense that manufacturer's generic product to you. They can stock that manufacturer's product just for you. They may not want to, but they can do it. As a long time employee of an independent pharmacy where customer service is our number one priority, we strive to keep our customers happy. If our customers want a certain manufacturer, that's what they get, even if it means we have to pay more for it and it cuts into our profit a bit. We have found that some of the chain stores (ie. Target, Walmart, CVS, Walgreens, etc.) will not give up that profit for anything and will continue to dispense the cheapest generic medications no matter what adverse effects the customer/client complains of. We have heard it over and over again. There's just no excuse for it.