[Jenn218]

I have never had any problems w/ PetEdge, so I am sorry to hear about your package. All of my packages have gotten to me w/in the same week and I have never had anything missing or any problems. I really like them. Sorry you are having problems....that is nice that you are still able to get the items and them not charge any further charges - which is how it should be, but they are going by the honesty of people...some people out there may say they didn't get anything and really did....companies just don't know these things...I think that is why so many charge for the shipping - to atleast cover the costs. --I am no way saying that you are a liar or anything...I have just run into this through eBay before, some people!--
I hope if you do shop w/ them again, it will be a much better experience.