I can understand how it could happen in a big shop, where one person might check the dog in and another person check the dog out.
Some people are just careless, and don't pay attention.
if the dog was quite shaggy when she took it in and it got a pretty drastic cut, it might look totally different. Yorkies similar in size with the same coloring look alike.
When my two don't have their hair up, I have to look twice to see which one is which. When their hair is up it is obvious because Chachi has a longer nose.
And most men don't pay as close attention as women do. He might have been in a hurry and had things on his mind. |