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Originally Posted by nancyc You are not wrong. They sound awful saying you are overreacting and he is just a dog. I would never go back to them for anything. My groomer lets me stay and watch and never says anything to me about distracting the dog. Of course I figured that out myself and don't let him see me most of the time. I just take a peek now and then to ease my mind.
If keeping your baby in a crate without PP breaks upsets you or him, then just don't do it, unless it is for an operation or something. Grooming is not reason enough for his discomfort or yours. I went through 2 other groomers before I found one that does the grooming out in the open for everyone to see and where I can watch.
I could never understand why the other groomers had to keep my baby for several hours and why I couldn't watch. If seeing you will distract him, then they should tell you to keep out of sight. What do they have to hide that the grooming has to be done in a forbidden area.
The one time my vet's groomer did the grooming, my pup got an eye infection. That has never happened with any other groomer. That was the first and last time he went there.
As far as the scheduling, there's not much you can do about that I guess. They are running a business and can't arrange their meetings around customers.
You are NEVER wrong when it comes to worrying about your baby's comfort. NEVER. And if anyone accuses you of over reacting or 'he's just a dog', I would never go back and I would complain to the boss about that employee's insensitivity. |
The thing that really made me mad was that they waited till Monday night at 6pm to leave me a message saying oh..btw..we have a meeting and your dog has to be here till 5:30..had they said this originally or called me earlier..I would of cancelled and rescheduled another date or time..but they were sneaky about it and made me seem like I am a nut..when they knew I didn't drop him off because of this very reason..I didn't want him sitting there for hours...but at least I learned what they are about without them getting their hand on Maximus