SHOCKING to say the least, but, it does sound a bit weird! I know there is no way Toby would go home with anyone else.......he's very cautious of people......and to not know you picked up the wrong Yorkie! hmmmmmm, that would never happen with me or hubby! But if it really happened, I am so sorry for that person who lost their yorkie out of the irresponsibility of the groomer. She should be compensated! I always groom both of my dogs myself.......they are safe and I'm never sorry or regretful!