[aarnold808]

This is frustrating. I called Petco once more. and I spoke to another customer service agent. I did what you guys said and got the name and number of the person from FEDex who verified that my items had been sent back to petco's distribution center. I also gave them my tracking number for fedex and asked them to go to fedex's website to prove that my stuff had been sent back to petco's distribution center. All of the customer service agent said was "Well, I guess you will just have to re-order everything." I asked them, "with what money? I spent most of it, on the packages that were returned." He said, "I will get a manager and we will see what we can do about that." After 5 minutes of waiting, the line went dead.

I simply don't know what to do. I'm thinking of having my mom call for me. She works for the Police Department, and maybe if they heard a police officers voice they would get their act together.

I've bought things online before, but this has never onced happened to me. This was supposed to be Teddy and Theresa's new years gifts. I was so excited.

I will try back in an hour or so I guess.