Great thread! Not everyone will admit that a "fabulous product" didn't turn out to be that fabulous for them.
I switched Tatum from Missing Link to Grizzly Salmon Oil on someone's recommendation and it took nearly a year before I realized that it was not making Tatum's hair better... in fact, it was worse. We're back on Missing Link now and Tatum's hair is already thicker!
I think PetSilk shampoo and conditioner works better on her than the CC products although I do still use ice-on-ice for in between bath brushings. And of course with this, every dog's hair is different and different products work for them. I haven't tried Cowboy Magic because Tatum's hair is so silky that even when it's very dirty it doesn't mat or tangle (but then she doesn't wear clothes either which can cause tangles).
Remember that stuffed marmot toy that a bunch of people raved about quite a while ago. Tatum got that for Christmas last year and STILL absolutely loves it! When it came in the mail, I thought no way was she going to like it because it was nearly as big as she was but it's her favorite! Thanks to whoever that was!!
And Villette, almost every time I use the ice-on-ice on Tatum, I think of you doing the splits!!
It actually got me too when I first started using it... even though you had just posted about your splits ordeal, I didn't think about it and sprayed it on a linoleum floor. DO NOT do that!! So now, I always flash on you (and me) do the slippy-slide on "ice"!