Im not sure what her shipping prices are but I just wanted to mention that shipping is more expensive than most people realize especially on items like grooming products, they are relatively heavy. I personally use USPS priority mail w/tracking (as my 3 years experience has taught me NOT to trust slower less secure cheaper mail such as USPS first class) therefore my basecost start at $4.45 for under a pound just to certain places in the USA. 1 or 2 shampoos weigh enough that they will easily put a package at over a pound possibly a few pounds depending on number of products ordered and this will take prices to $7-9 for priority mail postage cost. Now so far I am just talking postage cost, there is still the cost of packaging supplies to consider such as bubblewrap (that stuff is expensive), labels, tape, ink cartridges, etc etc. I have often lost a dollar or 2 on shipping grooming products, beds, etc. Plus when you first start a website it takes awhile to figure out the whole shipping thing and how much to charge, wether to base it on total order cost, individual item weight, etc.
