I'm sorry this happened - this was very interesting to hear - I don't know anyone who's actually WORKED in an Animal Hospital but what I just read didn't surprise me at all....pretty sad about commissions and all - but if I were in your position - I would fight to have ONLY the original fee's coming out of your pocket - the mistake and other visits they should reimburse you for - I'd be highly upset if they didn't cut you back a check - not to mention the aggreavation of not getting treatment -
Healthcare for us and for our Pets is SUCH a business now - what happened to CARING for patients and offering the BEST medical help to them when we go to a doctor and trust them with ourselves... and also our pets ? You have every right to be upset - I would be too ! |