Don't give up - I can wait a long time for something if I know there is a good reason and am told this up front -
just start slow and do what you can do - but Customer service is a big part of any job whether it be online, on the phone, or face to face
There is a saying I used to hear at one of my jobs all the time - The CUSTOMER is KING lol - so basically - you bow to the customer and try to always stay ahead of any potential problems - BUT - if you know something is or could be a problem - tell them before they have to come find you. It's never fun chasing someone down ...and people will appreciate you going to them 1st. |