I hate seeing that...
Almost the same thing happened to me the other day..I was at this popular mall and they have a store that sells puppies..So I walk in cause I can't resist saying hi to the cuties...and this tiny little dog is just sitting in his cold cage with poop all over his face and paws! I walk up to the worker who wants nothing to do with me and sends me to someone else and this person goes..oh..i'll clean that right up(she gave me the worst look like whats your problem?!?)..SURE YOU WILL..she takes the puppy and puts him in a pen...rinses off the cage and throws the pup back in..there was still poop all over the pups face she barely wiped the cage and just totally ignores me and hides in the back room
It was the same with about 5 other cages in the store..who would even consider buying a puppy with poop all over its face?!?