 Your Dog is Who, Again?
I used to take my puppy to a small vet in Pennsylvania while I was living there. I have to say that he only went two times and all the staff loved him and hated to see him leave but we were moving to Maryland and there was no way I could keep him going to that vet. The entire staff knew his name like I said we only attended this place twice. The vet practice had three diferent doctors whom all love and knew Pooh as well. When we moved to Maryland we had a PetSmart nearby so we decided to take Pooh to Banfield. Well the first time we found it to be ok. We went back again and there was a different doctor that vaccinated him then the first time we had went. I thought ok they have multiple vets here like they did in PA. Well on our third visit we had the same doctor from the first visit again. I asked her how many vets they have working at this particular Banfield and she said that she was the only one and the reason for the replacement the last time was because she was out of town at a conference and had someone covering for her, which was fine until I found out they lost all records of Pooh having his shots when the replacement vet was there and I had to pay for them all over again. I understand mistakes do happen so I continued to take Pooh there and everytime we go she asks me "Who is your dog, again?" and I reply "Pooh". I mean I see her on a regular basis and I feel like she doesn't even care to know Pooh like they did in PA and I miss that. |